Plain language in, evidence out
Answers come with counts, trends and the underlying calls — not a black-box verdict you can't verify.
Only on InOro
Ask your calls. All of them.
Every question you'd love to ask your call center — 'which calls had price objections?', 'why did complaints spike on Tuesday?' — answered in seconds, from 100% of your call history, in plain English or Polish.
AI Chat — is InOro's natural-language interface to your entire call history. Instead of building filters and reports, you ask a question the way you'd ask an analyst — and get an answer with numbers, context and the specific calls behind it. It works because InOro has already analyzed 100% of your conversations.
One question away from the answer
Why did call volume spike on Tuesday?
Tuesday volume was +41% vs 4-week avg. Driver: 'delivery delay' topic (214 calls, 82% mention carrier X). Recommend proactive SMS to affected orders — similar spike in April dropped 60% after notification.
Which agents scored below 70 on closing this week?
4 agents below threshold. Most common gap: no summary of arrangements (9 of 12 flagged calls). Example recordings attached for coaching.
Which calls had customers mentioning price concerns?
Found 47 calls with price objections. Top agent: Sarah (12 calls, 8 resolved). Avg. resolution time: 3m 24s.
Show calls missing the required consent clause this month.
23 calls missing the clause (0.4% of total), 19 from one campaign. List with timestamps and agents ready for review.
Illustrative example with demo data.
Why it wins
Why it beats another dashboard
100% of history
The chat queries every analyzed call, not a sample. If it happened on a call, it's findable.
English and Polish
Ask in the language you think in.
From question to action
Findings link to recordings, agents and campaigns, so the next step (coach, fix, escalate) is one click away.
At a glance
Answers without report-building
- Ask about 100% of your call history in natural language
- Answers with numbers + the specific calls behind them
- Works in English and Polish
- No query language, no report builder, no analyst queue
- Built on InOro's full analysis layer — see the platform
Built on real production data
10M+
Analyzed minutes
in production
1,700+
Agents at a single client
10+
Active customers
Every answer traceable to the source calls that produced it.
Frequently asked questions
What can I ask?
Anything answerable from call content: topics, trends, agent performance, compliance gaps, competitor mentions, objections — e.g. 'which calls mentioned competitor X in a churn context?'
How do I know the answer is right?
Every answer links to the underlying calls, with counts and context — you can open any transcript and verify.
Does AI Chat talk to customers?
No. AI Chat analyzes completed conversations. It does not talk to customers and does not prompt agents during live calls.
Which languages does it speak?
English and Polish.
Who gets access?
Role-based: you decide which teams, campaigns and data each user can query. Queries are logged.
Is it extra cost?
No — it's part of the standard per-minute price.
Ask your first question on your own calls
30-minute demo — bring three questions you can't answer today. 30-day free pilot.